Jobseeker’s Allowance – Learning lessons?

This morning, I received a letter from the Department for Work and Pensions (DWP). Apparently, they have commissioned a independent research agency IFF into Jobseekers Allowance. According to the letter, the aim of the study is to “talk to people about their experience of claimin Jobseeker’s Allowance and about whether they think Jobcentre Plus is meeting their needs”.

Perhaps the DWP have cottoned to the fact that Jobcentre Plus needs to be improved. Anyway, I am looking forward to my 15 minute telephone interview next week – possibly the only time I will be happy to talk to a market researcher.

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